FAQ
Do I need a GP Referral?
No, couples counselling does not require a referral
Do we need a mental health care plan or do we have access to Medicare rebates?
You do not need a mental health care plan, and unfortunately couples counselling is not eligible for Medicare rebates
Are sessions claimable with my private health fund?
Please check your level of cover to see if counselling is included.
Parking / Location
Parking is available onsite, as well as street parking nearby. Please head to our reception area, where our lovely admin team will greet you and take payment prior to the session.
Cancellation Policy
As I work in Private Practice, I rely on each appointment to support the ongoing operation of my business. For this reason, if a session is cancelled with less than 24 hours' notice, I do need to charge 50% of the session fee. ($195) Please note I’m also available to change to a Telehealth appointment if you’re unable to make it into the office, and we can still have our session. I understand that life can be unpredictable - sickness strikes, work meetings run over, traffic is a nightmare, so I truly appreciate your understanding of this policy, which helps me maintain a sustainable practice and continue to offer the best care to all of my clients. If you have any questions or need to reschedule, please feel free to reach out. I’m happy to assist in any way I can.
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How long will this take?
Most couples engage for 6-12 weeks on a weekly basis. The length of time is dependent on the couples needs and concerns. After those 6-12 weekly sessions, we determine whether to meet fortnightly, monthly or quarterly for maintenance sessions. For some couples, I'm engaged with them for a period of two years. For others, we do 6 weeks and then a check in every few months or so. After that initial phase, we look at sessions as doing 'pieces of work' as required.
What do we need to do to prepare before our first session?
Please complete your Gottman Connect Questionnaire and Intake/Consent Forms 48 hours prior to our first session. This helps me adequately prepare for our time together. In the first session, I will speak to you as a couple, then each of you individually.
Can I see you for individual sessions as well?
Once I start seeing a couple, I’m unable to see you for individual sessions as it can distract from our couples process. I have many wonderful colleagues I can refer you to if you are looking for an individual therapist.
Why do people choose to have couples counselling?
Couples often choose counseling for a variety of reasons, whether they’re looking to improve communication, feel more heard and understood, or heal from past hurts. Some seek therapy to work through ongoing challenges, aiming to strengthen their emotional bond and rebuild trust. Others come in crisis—perhaps following the discovery of an affair, grappling with substance abuse issues, or facing the difficult decision of whether to stay in or leave the relationship. Regardless of where you are in your relationship, I’m here to support you in having better conversations and fostering a deeper, more meaningful connection.
Is couples counselling ever not recommended?
Couples counselling is not recommended in the following cases:
• There is extreme violence in the relationship
• An ongoing, undisclosed affair
• An (untreated) drug or alcohol addiction
• Current / frequent suicidal ideation